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Cancellation Policy

At Peaceful Paws Veterinary Services, I understand that end-of-life decisions can change quickly. I will always do my best to approach cancellations and rescheduling with compassion, flexibility, and understanding. 

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Cancellations & rescheduling  ​

  • Cancellations or reschedule more than 8 hours before the appointment will not incur any fee.

  • Cancellations or reschedule within 8 hours of the scheduled appointment, a $100 cancellation fee may apply. If your pet passes naturally before the appointment, this fee will be waived. In that case, I can still help coordinate aftercare or transport to the crematory if needed. 

  • If the doctor is already on the way to your home or has arrived at the time of cancellation, a cancellation fee up to the total cost of the appointment, minus any cremation or aftercare charges, may apply.

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Thank you for your understanding, as each appointment time is set aside with care and may prevent another family from being helped during that window.

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Refunds

  • If we must cancel (e.g., emergency, severe weather), you may choose a full refund of any deposit paid or apply it to a new date.

 

For more information about appointment scheduling, aftercare options, or what to expect during an in-home visit, please visit our Services page or contact us directly.​​

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How to Contact Us

Peaceful Paws Veterinary Services LLC
Email: info@peacefulpawsbostonvet.com
Phone: (978) 444‑2777 

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