Who We Are

Peaceful Paws Veterinary Services, LLC provides in-home veterinary services in the Greater Boston area and operates the website peacefulpawsbostonvet.com.

In this Privacy Policy, “Peaceful Paws,” “we,” “us,” and “our” refer to Peaceful Paws Veterinary Services, LLC.

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Information We Collect

We may collect information you provide when you contact us, request an appointment, complete intake or consent forms, or pay an invoice. This may include:

• Your name

• Phone number and email address

• Service address or general location

• Pet’s name, species, age, and medical concerns

• Appointment preferences

• Notes or other information you choose to share

If you pay online, payment information is processed by our payment provider. We do not store full credit card numbers.

We may also collect basic website information automatically, such as IP address, device or browser type, pages visited, and approximate location through cookies or similar technologies. This helps us understand how visitors use the website and improve our services.

 

How We Use Information

We use the information we collect to:

• Respond to inquiries

• Schedule and provide services

• Communicate about appointments, confirmations, reminders, and updates

• Send invoices and process payments

• Coordinate aftercare services, if requested

• Improve our website and services

• Comply with legal, professional, or record-keeping obligations

 

Sharing Information

We do not sell personal information.

We may share information when needed to provide services, including with:

• Payment processors

• Scheduling, form, email, text, website, or other business service providers

• Aftercare or crematory partners, if you choose aftercare services

• Veterinary hospitals or providers, when appropriate for your pet’s care or records

• Legal or regulatory authorities, if required by law

 

Cookies and Analytics

Our website may use cookies or similar technologies to help the site function, understand website traffic, and improve the visitor experience.

You may be able to adjust cookie settings through your browser. Some parts of the website may not work properly if cookies are disabled.

 

How Long We Keep Information

We keep information only as long as reasonably needed for the purposes described above, including appointment records, payment records, communication history, and legal or professional record-keeping requirements.

 

Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children online.

 

Security

We use reasonable safeguards to protect the information we collect. However, no method of electronic transmission or storage is completely secure. Please use caution when sending sensitive information by email, text, or online forms.

 

Third-Party Services

Our website, forms, payment links, scheduling tools, or aftercare resources may involve third-party services. These third parties have their own privacy practices, and we are not responsible for their websites, platforms, or policies.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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If you have questions about this Privacy Policy, please contact:

Peaceful Paws Veterinary Services, LLC
Email: info@peacefulpawsbostonvet.com
Phone: (978) 444-2777